Free Shipping on orders over 99 USD (USA only)

Customer Care

Shipping and Returns

Shipping:

Domestic orders (US) usually leave our warehouse on the same day for orders booked before 4:00pm, if not, then within 24 business hours.  Orders take between 2-7 days to arrive to our customers within the US and can be fast-tracked based on your shipping choices at checkout.

 

Returns:

Customer satisfaction is of paramount importance to us at Kyoto Candle Company. We always aim to make sure our customers love our products, but if you receive a damaged item, we’re happy to help. Just email us on [email protected] and we will walk you through the process.